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DVSA advises of technical issue with Transport Office Portal

31 Mar 2021 09:30 | Anonymous

The HTA have received the following communication from DVSA:-

Transport Office Portal (TOP) update: repair affecting OCRS customer reports.

OCRS customer reports are currently unavailable due to a technical issue with the Transport Office Portal.

We are committed to keeping you informed.  Unfortunately, the repairs will take longer than expected due to technical requirements and the reports may not be available until the end of June.

The delay will also allow us to improve the system so that any future developments are quicker to put in place.

You can still access the following TOP services:

  • vehicle test history
  • encounter report
  • top up your Pre-Funded Account (PFA)
  • book an annual test at a Goods Vehicle Test Station (GVTS)

Our enforcement work continues as our teams are able to use additional targeting information, such as encounter history.

We are sorry for any inconvenience and will continue to keep you informed.

Contact Us:-

The Heavy Transport Association,
The White House, High Street,
Tattenhall, Chester, Cheshire CH3 9PX

Call: (+44) 844 3245 300